You can change the operating modes of your device from the app or portal. Follow these steps for Apple devices (iOS):

Step 1

Open your app and tap on "Modes" on the card

Step 2

Select your tracking mode

Step 3

Select your tracking interval 

Step 4

Tap "Update"

Note: There is a popup that allows a time limit to send instructions to device. If the connection fails, tap on retry and wait. You can retyr up to 3 times, if it doesn't work please wait 5 minutes and try again