Step 1 Use the mini screwdriver (included) to remove the SIM cover on the watch.  Step 2 Insert a suitable 4G SIM card with the gold side facing upwards and the diagonal corner facing the bottom right corner of the watch – see image for details.  Step 3 Push the SIM card all the way in until it clicks into place. You may need to use a fingernail very carefully or something to push it all the way in.

Step 1 Open the App, new users will need to register a new account by clicking on the bottom right “Register” button.   Please note that you will need to select the right area you are located in, for example, if you’re in Europe, you need to choose “Area” as Europe. If you’re in Australia, you need to choose “Area” as “Asia and Oceania”. You also need to input a correct email address to ensure you can reset your password if needed.

During installation, your phone may ask to trust the App or allow access to the phone's location. Please select trusted and allowed all the time. Download and install the App “Aibeile Plus” by following one of the two options: iOS App: https://apps.apple.com/us/app/aibeile-plus/id1470562481 Android : https://play.google.com/store/apps/details?id=com.tgelec.aibeile22&hl=en_AU&gl=US

Power on Hold the power button for 3 seconds to start the watch. Power off Option 1: Click the watch ‘More’ / ‘Settings’ / ‘off’ / ‘OK’ Option 2: APP Settings / ‘Remote Shutdown’ Charging Insert the USB charging cable with USB wall adapter. We suggest using a 5v – 1A charger. Charging should take approximately 2-3 hours for a full charge. To maximise battery life's longevity, please remove the device from charging once entirely changed and allow the battery to fully drain for the first three uses.

Calling To send SOS voice call to phone numbers, set the desired phone numbers in the app (how do I add SOS numbers?). The Watch can dial any number in the app / Settings/ Phonebook and talk to another phone. Only authorized phone numbers on the app's Phonebook can call the watch, you can also set the watch to answer automatically. Messaging The Watch can receive a short text message sent by APP, but cannot send a text message from Watch (only audio messages).

Here is a list of articles that can help you: My device is showing “offline” on app Watch doesn’t power on and/or charge No SIM card detected (!) on Watch Set GPS tracker APN settings Location doesn’t seem accurate? Watch shows a different time than app Using the watch overseas

Make sure watch is onlin before following the below steps Elderly Watch  Step 1 Open app and tap on 'More' (nav bottom right) Step 2 Scroll down and tap on 'Settings' Step 3 Tap on 'Phone book' Step 4 Tap add (top right corner), add contact and tap 'Save' Kids Watch Step 1 Open app and tap on 'More' (nav bottom right) Step 2 Scroll down and tap on 'Settings'

To create a geofence or safety zone use the app Geofence setting.  Step 1 You can find it by tapping on 'More' (tab bottom right)  Step 2 Scroll down and tap 'Geofence'. You can edit an existing geofence or add a new one. Note: To add a new Geofence, tap on the “+” in the upper right corner, then move the map to set the circular area (you can set the radius of the circular area by the slide bar), name your geofence(e.

On the watch  Step 1 On the watch, scroll to the right to find the option 'More' and tap Step 2 Tap on 'Settings' Step 3 Scroll down then you can auto answer

It is not necessary to change the watch strap, however you can change the strap if wanted. To change the watch strap you will need a specific tool, we advise finding someone who changes traditional watches or has experience in electronic maintenance to change the strap.

In case of emergency, press the SOS Button (power button) for 3 seconds to trigger the emergency call SOS. The GPS watch will call the three preset emergency numbers in a loop, twice. If the two times are not answered, the loop will be terminated, and the call will not be continued. To add/edit SOS numbers, open App > More > Settings > SOS Numbers - Enter SOS phone numbers, tap save.

On the watch  Step 1 On the watch, scroll to the right to find the option 'More' and tap Step 2 Tap on 'Settings' Step 3 Find 'Fall detection sensitivity' and select 4 

That happens because your device is not online, and that can happen due to incorrect APN settings. Follow all the below steps on the watch: Wireless Settings Step 1 Press side button and swipe to the left and tap ‘More’  Step 2 Tap on 'Settings'  Step 3 On the option 'Wireless', make sure it's OFF Mobile Networks Step 1 Press side button and swipe to the left and tap ‘More'